Please contact us at [email protected] before returning a product. You can return the product within 30 days of delivery. The product must be in new condition. If the product is ruined or used the product shall not be refunded. Make sure to include contact information with the return and if possible, please provide us with a tracking number. Daladräkt suggests you get a receipt and a package ID for the return from the delivery service, as it makes it easier to follow the return shipment if needed.
Daladräkt will make a refund of eligible returns. If a returned item is shipped international, please clearly mark the package ‘RETURNED GOODS’, to avoid any Customs charges. Daladräkt is NOT responsible for any return Customs charges made. Any charges incurred are the responsibility of the customer. Please note that it can take us up to 7 days to process your return
Daladräkt AB
Erik Dahlbergsgatan 43
115 34 Stockholm
Sweden
Do you want to exchange product or size? Please contact us at [email protected] provide your customer information, and let us know you will send back the product, and the size or product you wish to receive in exchange.
If the product is lost or you, upon receiving, notice that the item has been damaged during transport, you should immediately report this to us.
For packages that are not claimed at your post office or delivery service office within 14 days, Daladräkt reserves the right to charge you a handling fee to cover return shipping and freight companies’ administrative costs.